- We ask you to notify us about delays including lost luggage, missed flights, delayed transit flights etc..
- If you neglect to inform us about any changes we will charge you the full amount over the booked journey. If you do not show up at the agreed time and place without any notice, our drivers will wait maximum 45 minutes after signs show your flight have landed and all passengers have disembarked.
- With cancelation > 48 hours you will be charged a fee of €10.
- With cancelation < 48 uur we charge half the price of the ride.
- With cancelation < 24 uur we will charge you the full price of the ride.
Transport to or from Zaventem Airport
- If we pick you up from Brussels Airport you can find us at Java Coffee Corner holding a Econom AirportShuttle sign or a sign with your name on it.
- Flight Delays will be checked by us via the airport website, you do not need to notify us. On the other hand you need to inform us off the cancelations of the flight that we can not see on the website.
Transport to and from Charleroi Airport
- The driver will meet you at the LEONIDAS chocolate vending point in the arrival hall of the airport.
- Please make sure to inform us about any delays via telephone number +32 485 804 382. +32 485 804 382
- Individuals pay (per journey) cash to the driver. If you desire to pay per credit card or bancontact this has to be announced upon booking.
- Payments with bancontact are free of charges